Signavio Process Intelligence

Signavio was founded in 2009 and has since emerged as one of the leading Business Transformation solution providers with various offices around the world. Signavio enables smooth integration between mining, modeling and automation, supporting organizations in the continuous improvement of their business processes. With its cloud-based Business Transformation Suite, the vendor equips its customers with powerful modeling and management tools for their business transformation journey. As part of the Suite, Signavio Process Intelligence is an intuitive Process Mining solution with process discovery and conformance checking capabilities as well as a focus on collaboration and integration. BPMN and value chain diagrams can be enriched with results from Process Mining investigations via the “Live Insights” system for improved end-to-end outcomes. The suite was designed to foster collaboration within an organization so that crowdsourced feedback can be shared across users and decision makers in one place.

Signavio Process Intelligence
Tool Name
Signavio Process Intelligence
Signavio GmbH (Berlin, Germany)
Company Size
251-500 employees
Free Trial
Immediate access
Academic, Commercial
Embedded In
Tested Version
11.15.0 SaaS (03/2018 Release), Collaboration Hub 2.2 (SaaS) - Tested in 04/2020
Data Management
Import File Types
Database Connections
API for XES file loading; enterprise adapters (e.g. SAP ECC, SAP S/4HANA, Salesforce, ServiceNow)
Integrated ETL Functionality
Data Anonymization & Pseudonymization
Data Loading
  • Data Refresh: Incremental data loading, appending new data to an existing set of data
  • Scheduled Jobs = Automatic data loading in defined time intervals
Data Refresh
, Scheduled Jobs
Scheduled jobs possible with XES files via API
Character Encodings
UTF-8 compatibility tested with special characters and various languages: Korean, Japanese, Trad. & Simplif. Chinese, Hebrew, Arabic, Russian
UTF-8 (verified
Attribute Types
, Event-level
Specify Business Hours
Working week
, Multiple shifts/day
, Exclude days
, Holiday calendar
Define Event Order
Manual definition of event ordering in case of identical timestamps. This criterion does not consider automatic ordering by the tool.
Start/End Timestamp
2 timestamps
Process Discovery
» Process Graph
As-Is Process Visualization
Directly-Follows Graph (vertical)
Export As-Is Process Graph
For data exports (e.g. CSV) see “Export Reports” criterion
Performance Highlighting
Visual highlighting of process bottlenecks
Active time
, Idle time
Process Animation (Replay)
Adjust speed
, Adjust timeframe
, Switch time mode
, Zoom in case
Search and Filter in Graph
  • Search and find activity names (relevant for spaghetti-like graphs)
  • Filter activities/transitions directly from graph
, Filter
Graph Abstraction
Frequency Metrics
Activity frequency
Time Metrics
The term “duration” is used when both active and waiting/idle times can be displayed
Avg waiting time
Additional Graph Metrics
Cost metrics
, Custom metrics
» Process Analysis & Analytics
Process Benchmarking
Visual comparison
, Metric comparison
Process Benchmarking (Different Logs)
Visual comparison
, Metric comparison
Root Cause Analysis
A dedicated Root Cause Analysis is not available, however the "Variable Importance" feature breaks down attributes pertaining to cycle time and attributes by significance/influence
Variant Breakdown by
“Duration” refers to the case throughput time
Case count, avg duration, cost
Case and Activity List
Activity List
, Case List
, Case List for Variants
View Case Details
Rework Analysis
Rework can be detected through filtering
Edge/Transition Details
From-to activities: List of ingoing and outgoing activities for any selected activity
List of all transitions
, From-to activities
Conformance Checking
Compare As-Is and Target Process
Target Model Creation
Import model
(BPMN), Auto-create from as-is
, Create new
In-Graph Conformance Visualization
List of Compliance Violations
Four-Eyes Principle
Sequence Filtering
“(Not) Directly followed by” filtering
Conformance Root Cause Analysis
Operational Support
Alert Generation
Predictive Analytics
Recommendations (Prescriptive Analytics)
Advanced Enhancement Capabilities
Organizational Mining
Scenario Simulation
Decision Rule Mining
Views, Monitoring and Reporting
Export Reports
Events (
), Cases (
), Variants (BPMN)
Export Charts and Tables
Custom Dashboards
Custom charts
, Custom tables
Custom Metrics/KPIs
KPI Thresholds
Deviation from defined thresholds can be detected through color differentiation
Advanced Charts
Dashboard offers >5 different chart types
World Map
Latitude & longitude coordinates
, Location by attribute (e.g. country codes, city names)
Save Filter Settings
UI Languages
English, German, Japanese
Share & Collaborate
Share selection
; Insights sharable in Collaboration Hub; Memo widget for comments
Security & Compliance
Role-Based Access
User Authentication
Basic; Certificate-based; LDAP; Windows Azure Active Directory; SAML 2.0
Central user management and authentication inherited from the Suite
Audit Logs
Provided on demand

Distinctive Focus and Features

  • Collaboration and integration: Signavio’s Process Mining solution is positioned in the broader context of the Business Transformation Suite. With its Collaboration Hub, Suite Launchpad, one-click sharing and contextual commenting, the solution supports all stakeholders in an organization in sharing ideas and finding relevant information for effective change management.
  • Intuitive design: Signavio Process Intelligence is designed in such a fashion that users without profound process expertise can come to quick results. The solution offers a user-friendly UI.
  • Governance: Customized governance reports can be created which provide an overview of the user activity in workspaces to draw conclusions regarding the success of large-scale process initiatives.

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Disclaimer: The timeliness of provided information is based on the tested version and date as stated under “Tested Version”. No guarantee can be given about the correctness and accuracy of the information contained.

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