ARIS Process Mining

Software AG is one of Germany’s largest software vendors and offers solutions for business transformation, integration services, Internet of Things (IoT) connectivity and consulting. As part of the ARIS Process Transformation & Management Platform, ARIS Process Mining is a comprehensive tool that enables a fully governed transformation of business processes at scale. The product comprises traditional process discovery functionalities, conformance checking, highly customizable dashboards and automatic root cause identification, while the light version ARIS Process Mining Elements is available for free. The focus on cross-organizational mining empowers the collaboration between all necessary stakeholders with the help of change requests and shareable bookmarks. ARIS Process Mining comes with a strong SAP Solution Manager integration and supports numerous SaaS applications for data extraction via their own webMethods integration platform. Software AG has many years of experience with Process Mining deployments and serves customers in over 70 countries around the globe with an extensive network of partners.

ARIS Process Mining
Tool Name
ARIS Process Mining
Software AG (Darmstadt, Germany)
Company Size
1001-5000 employees
Free Trial
Immediate access
Free, Academic, Commercial
SaaS, Cloud
, On-Premises
Embedded In
Tested Version
ARIS 10 SR10 Enterprise (SaaS), ARIS Process Performance Manager (PPM) - Tested in 04/2020
Data Management
Import File Types
Database Connections
Generic JDBC drivers
SAP (ECC & S/4), diverse SaaS applications via webMethods.io
Integrated ETL Functionality
Data Anonymization & Pseudonymization
Data Loading
  • Data Refresh: Incremental data loading, appending new data to an existing set of data
  • Scheduled Jobs = Automatic data loading in defined time intervals
Data Refresh
, Scheduled Jobs
Character Encodings
UTF-8 compatibility tested with special characters and various languages: Korean, Japanese, Trad. & Simplif. Chinese, Hebrew, Arabic, Russian
UTF-8 (verified
), UTF-16LE, ISO-8859-1, ISO-8859-15, ASCII, Windows-1252
Attribute Types
, Event-level
Specify Business Hours
Working week
, Multiple shifts/day
, Exclude days
, Holiday calendar
Work hours calendar available in the ARIS Process Performance Manager GUI (expert frontend)
Define Event Order
Manual definition of event ordering in case of identical timestamps. This criterion does not consider automatic ordering by the tool.
By selected column
A timestamp column can be selected as a sort criterion
Start/End Timestamp
2 timestamps
Process Discovery
» Process Graph
As-Is Process Visualization
Directly-Follows Graph (vertical), EPC
Export As-Is Process Graph
For data exports (e.g. CSV) see “Export Reports” criterion
Performance Highlighting
Visual highlighting of process bottlenecks
Active time
, Idle time
Process Animation (Replay)
Adjust speed
, Adjust timeframe
, Switch time mode
, Zoom in case
Search and Filter in Graph
  • Search and find activity names (relevant for spaghetti-like graphs)
  • Filter activities/transitions directly from graph
, Filter
Filtering only by activities, not by transitions
Graph Abstraction
Frequency Metrics
Case frequency, Activity frequency; Customizable
Time Metrics
The term “duration” is used when both active and waiting/idle times can be displayed
Duration; Customizable
Additional Graph Metrics
Cost metrics
, Custom metrics
» Process Analysis & Analytics
Process Benchmarking
Visual comparison
, Metric comparison
Process Benchmarking (Different Logs)
Visual comparison
, Metric comparison
Root Cause Analysis
Variant Breakdown by
“Duration” refers to the case throughput time
Case count, custom metrics
Case and Activity List
Activity List
, Case List
, Case List for Variants
View Case Details
Rework Analysis
Edge/Transition Details
From-to activities: List of ingoing and outgoing activities for any selected activity
List of all transitions
, From-to activities
Conformance Checking
Compare As-Is and Target Process
Target Model Creation
Import model
(BPMN), Auto-create from as-is
, Create new
In-Graph Conformance Visualization
List of Compliance Violations
Four-Eyes Principle
Sequence Filtering
“(Not) Directly followed by” filtering
Conformance Root Cause Analysis
Operational Support
Alert Generation
Predictive Analytics
Recommendations (Prescriptive Analytics)
Advanced Enhancement Capabilities
Organizational Mining
Scenario Simulation
Simulation possible in the ARIS platform
Decision Rule Mining
Views, Monitoring and Reporting
Export Reports
Events (CSV), Cases (CSV), Variants (CSV, JPG, PNG, GIF, SVG, BMP)
Export Charts and Tables
Custom Dashboards
Custom charts
, Custom tables
Custom Metrics/KPIs
KPI Thresholds
Deviation from defined thresholds can be detected through color differentiation
Advanced Charts
Dashboard offers >5 different chart types
World Map
Latitude & longitude coordinates
, Location by attribute (e.g. country codes, city names)
Save Filter Settings
UI Languages
Danish, German, English, Spanish, French, Italian, Hungarian, Dutch, Polish, Portuguese, Swedish, Turkish, Czech, Russian, Arabic, Chinese, Japanese, Korean
Share & Collaborate
Share selection
; Change requests; Bookmarks
Security & Compliance
Role-Based Access
User Authentication
Basic; SSO; LDAP connection
Audit Logs
Provided on demand

Distinctive Focus and Features

  • Root Cause Miner: The AI-based ARIS Root Cause Miner automatically identifies root causes. It allows the user to interactively define an analysis question in each analysis dashboard and responds with a list of root causes that promote or prevent the specified process characteristic, ranked by its influence.
  • Advanced process enhancement: Existing process models can be enhanced by real performance measurements and structural context information with a context-sensitive side-by-side visualization. By selecting elements in an underlying process model, the side-by-side analysis is immediately updated to provide information based on the given selection. In addition, the identified process models can be used in combination with the process conformance check to adapt the designed process model to changing organizational behaviors.
  • Collaboration: ARIS Process Mining supports a fully governed transformation of business processes while involving all necessary stakeholders. For example, process analysts can share their findings with process owners and trigger change requests based on identified root causes. On this basis, a course of action can be defined, various improvement scenarios analyzed and simulated, and the most promising scenario can be approved by the process owner.

I’m a vendor. Submit a change request.

Disclaimer: The timeliness of provided information is based on the tested version and date as stated under “Tested Version”. No guarantee can be given about the correctness and accuracy of the information contained.

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